Der Markt für Enterprise Content (ECM) bzw. Dokumentenmanagementsysteme (DMS) bleibt nach wie vor auf Wachstumskurs. Aktuelle Befragungen zeigen, dass Unternehmen weiterhin kräftig in ECM / DMS investieren wollen.

Im DMS-Markt agiert eine Vielzahl mittelständisch geprägter Softwarehäuser, welche mit den unterschiedlichsten Begriffen werben: Neben ECM und DMS findet man weitere Akronyme wie EIM, BPM usw. Das Leistungsversprechen kann sich dabei in manchen Bereichen deutlich unterscheiden.…


Trovarit specialises in business software projects and has gained renown as a dependable and independent partner when it comes to the evaluation, implementation and optimisation of ERP systems. Now, the consultants from Aachen have started their own ERP/CRM project in order to get better support for their processes.

Starting Point: Heterogenous Software Landscape
Shortly after its founding in 2000, Trovarit – like most start-ups, especially in the services industry – implemented the world’s most used ERP system: MS Excel.…


The ballot for the study „CRM in Practice. User Satisfaction, Benefits & Prospects 2015“ is closed and now we have to wait for the results. A good time to recap what users had to say about their CRM software in 2014:

The three most frequently named problems for the usage of CRM software:

Performance – the system is too slow: 32%
Ergonomics – the system is not user-friendly: 22.6%
Data Maintenance is very time-consuming or complex: 17.4%

crm-praxis

The study CRM in Practice 2014 revealed many details about the satisfaction of users with their CRM software.


Enterprise Resource Planning systems (ERP) are the central instrument of corporate management today. They have been established in almost all companies as the means of increasing the efficiency and transparency of the tasks and processes in finance as well as in relevant areas of order processing (sales, materials management, production planning and control and project management). ERP systems also play an important role in the wake of the increasing digitalisation of business processes: They serve as the „Single Source of Truth“ where central master data and transaction data from the value chain are concerned (e.g.…


For some time now, the buzzword „Big Data“ has dominated expert magazines and, increasingly, the business press. Hidden behind the term „Predictive Analytics“ the focus is on the look ahead concerning demand, customer preferences or delivery dates. Especially applications scenarios from the consumer goods industry have caused quite a stir, for example, Amazon’s patented process of „anticipatory shipping„: The products which customers in a specific area are expected to be wanting are boxed and shipped  even before they have been ordered.…


If your market does not stop at country borders, then neither does the need to plan and control your business processes! But can your ERP software handle foreign languages, laws and regulations? Does your ERP vendor supply full technical support abroad?
index.phpWhen businesses “go international” they do this to open new markets, accelerate growth and increase profitability. But to take advantage of these opportunities, they must be able to master quite a number of new challenges: They must manage financial operations across countries with different currencies, for example, different tax laws, and reporting and oversight requirements.…


The main goals of ERP usage can be summarised in one sentence: „‚Fast access‘ to ‚better information‘ in order to ‚optimise business processes’“.

The end-user of the ERP software tool plays a central role in this context: After all, the user is often the supplier and almost always the recipient of the data and the information processed by the ERP system.

Hence, aspects like practicality and ergonomics of the ERP software are important criteria when it comes to software selection – albeit clearly behind functionality and ergonomics.…


The ERP – Area program at CeBIT 2014 relies on facts and expertise when it comes to the future use of ERP software in the company . Trovarit, the producers of the ERP-Area Blog have again been commissioned to organise the ERP Forum and Guided Tours at CeBIT (March 10 to 14 , Hannover). Together with our partners VDMA and FIR at RWTH Aachen University, we have chosen the motto „ERP 2020: ERP of the future – the future of ERP“ for the event, thus placing the question of how ERP use and ERP software will develop over the next few years in the focus.…


The planning  and control of the intra-company and extra-company logistics for the plastics industry pose a great challenge for ERP systems. Characteristics of  ERP Usage in the Plastics Industry Production procedures like die casting or extrusion are widely used in the industry. Among others, the distinctive characteristics are:

  • a pronouced process character with batch production,
  • coupled production,
  • a very distinctive tool management (basic tools, moulds) considering availabilities and idle times as well as
  • an intensive use of machine data acquisition (MDA) for in-process quality management (e.g.


ERP users are facing a great number of trends at the moment: The experts tell us that „Cloud ERP“ is ultimately unavoidable because it guarantees a flexible and cheap ERP usage; „Big Data“ is the means of mastering the continuously growing flow of data, „Business Intelligence“ transforms these data into useful information. „Business Apps“ and Smart Phones or Tablets render ERP usage mobile and makes it possible to access one’s ERP software from everywhere at anytime. „Social Networks“ (LinkedIn, Facebook etc.)…