Trovarit specialises in business software projects and has gained renown as a dependable and independent partner when it comes to the evaluation, implementation and optimisation of ERP systems. Now, the consultants from Aachen have started their own ERP/CRM project in order to get better support for their processes.

Starting Point: Heterogenous Software Landscape
Shortly after its founding in 2000, Trovarit – like most start-ups, especially in the services industry – implemented the world’s most used ERP system: MS Excel.…

The ballot for the study „CRM in Practice. User Satisfaction, Benefits & Prospects 2015“ is closed and now we have to wait for the results. A good time to recap what users had to say about their CRM software in 2014:

The three most frequently named problems for the usage of CRM software:

Performance – the system is too slow: 32%
Ergonomics – the system is not user-friendly: 22.6%
Data Maintenance is very time-consuming or complex: 17.4%


The study CRM in Practice 2014 revealed many details about the satisfaction of users with their CRM software.