The trade sector employs 5 million people and is separated into trade intermediaries, wholesale and external trade as well as retailers. Here, wholesale and retail generate 1.7 billion Euro (without VAT). The industry is mainly characterised by ever-changing customer needs, technological development and conditions based on the industry’s competition.
Special requirements to the information system are growing data volume, management of different store dimensions and a great sales dynamic. In this connection, control of complexity and flexibility plays an important role. Based on the large number of suppliers and customers, business procedures and IT-equipment are influenced by business associates. Another important topic is the illustration of purchase and sale conditions as well as the optimisation of commissioning.